The charger is not properly connected to the device or is faulty. Check that the charger is properly connected or contact an Approved Services Centre to change the charger.
The heat safety device has triggered. Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush. If there is an obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.
• The tube or hose is partially blocked: unblock them. • The dust collector is full: empty it and clean it. • The dust collector is not properly fitted: re-position it correctly. • The suction head is dirty: remove the power-brush and clean it. • The foam motor protection filter is full: clean it.
• The rotating brush or hose are obstructed: stop the vacuum and clean the parts. • The brush is worn: contact an Approved Service Centre to change the brush. • The belt is worn: contact an Approved Service Centre to change the belt.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
The brush head is not designed to stay at a right angle in the wall bracket or when being moved. The plastic catch will assist with keeping the tube upright if stored on the floor attached to the brush head.
In case of short vacuum breaks, for safety reasons do not place the product in an unstable position (in particular by resting on a wall, on a table or on a chair backrest).
