Frequenlty asked questions

How to operate

How do I open the lid?

To open the lid, push the button on the front of the lid , then pull the lid open by using the side handle on the side.

Can I use a different cook pot with the Tefal Multicook Actifry?

No, only use the cooking pot included with the product or a Tefal replacement cooking pot. Cooking pots from other brands are not guaranteed to be compatible with the Tefal Multicook Actifry.

How do I install the condensation collector?

Slide it into the slot on the cooker base on the back of the unit. Then slide it out and hand-wash after each use.

What position should my tray be in?

You can use 2 positions in the pot. Please refer to the recipes for the proper position . Please note , do not use the stirring function while the tray is in lower position

How do I move my tray from lower to upper position

Make sure you find the arrow signs in the pot and the arrow signs in the tray , then match them up

What should I do if there's too much liquid leftover when I'm done cooking my dish?

If your dish needs more time, switch to SAUTE and continue cooking with the lid open until the liquid is absorbed.

How should I remove my tray?

When cooking is complete, remove dishes from the tray. Then use silicone-tipped tongs to grab the centre handle and remove the tray from the appliance.

Product related questions

Is the cooking pot non-stick coated?

The cooking pot is made of aluminium with a non-stick ceramic coating that is EU approved and food safe. This coating is also PTFE-free and PFOA-free

Will the outside of the Multicook Actifry get hot?

The lid gets hot during cooking, but the control panel, exterior handles, and handles on the lid will remain safe to touch at any time during cooking.

What should come in my box?

Within your box, you will find the base unit, cooking pot Multifunctional tray, soup spoon, ladle, and measuring cup, instruction manual , and quick start guide.

Why is my Multicook Actifry so loud?

Due to the Multicook Actifry unique 2-in-1 design, the fan-related functions may take on a slightly different pitch. This is normal and is not an indication of product malfunction.

How much does the product weigh?

7 KG

What are the dimensions of the product?

376*350*296

What is the capacity of the unit?

4.3L useful capacity

Maintenance and cleaning

How do I clean the Multicook Actifry and its accessories?

• Unplug the appliance and let it cool down before cleaning.
• Do not touch the inner lid while it is hot.
• If food is stuck to the bottom of the bowl, pour some water into the bowl and leave to soak for a while before washing up.
• Dry off the cooking bowl and other accessories thoroughly after each cleaning
• Remove the paddle from the bowl to clean it. It is recommended to wash the paddle thoroughly after every use in hot soapy water.
• Do not use water to clean the interior of the appliance body as it could damage the heat sensor.
• Cleaning the Lid:
• IMPORTANT: It is recommended to clean the interior of the lid after each use to avoid hard stains which will become very difficult to remove.
• The lid and the seal should not be dismantled.
• It is recommended to avoid metallic and abrasive cleaning products.
• To clean any dirty residues around the seal it is recommended to use food-safe sanitizing wipes, damp cloth or non-abrasive sponge with hot water.
• To clean the steam outlet, it is recommended to use a small bottle brush , dipped in a hot water.
• To clean off stains on the heating plate on the metallic ring of the hot plate:
1. Ensure the power is disconnected from the appliance
2. Use a damp cloth to wipe the heater cover, applying a small amount of 1:20 citric acid water solution on the cloth (eg 10ml citric acid: 200ml water).
3. Power on the machine and add 200ml of clean water to the pot. Close the lid and use the Steam function for steam cleaning for 15 minutes.
4. Use a wet cloth to wipe away any remaining stains.
5. After cleaning, pour out the wastewater from the pot and place the machine in a well-ventilated area to dry thoroughly before reconnecting it to power for use.

Are the pot and accessories dishwasher safe?

Yes , the bowl and the accessories are dishwasher safe. However, washing by hand is recommended. If dishwashing, use less caustic dishwashing detergents such as a pure liquid, gel or powder rather than the combination tablets or sachets as these can be very corrosive.

About cooking

What are the different modes and cooking functions?

Multicook Actifry contains 14 auto cooking programs:

What do the different cooking functions do?

• Air-fry : Cooks food quickly with hot air, delivering crispy, healthier results with little to no oil needed.
• Crispy Meal : Achieves dual-layer cooking with fixed 10 minutes heating from beneath for extra crispiness to the ingredients at the bottom of the bowl, followed by your chosen air-fry time.
• Steam & Crisp : 20 minutes of preheat & steaming followed by your chosen air-frying time. For flexibility on steaming time, use the steaming function.
• Grill : Intense heat from above to perfectly sear and brown your food.
• Roast/Bake : Operates like an oven for succulent roasts, delicious casseroles, and savoury vegetables.
• Bread : Function to bake perfectly risen loaves and rolls.
• Dehydrate : Harness multicook drying capability to preserve fruits, create jerky, and make crispy snacks with ease.
• Risotto : Use the specialised function for creamy, perfectly cooked risotto and other comforting rice dishes.
• Pasta : A dedicated function for quick and convenient pasta cooking.
• Saute : Enjoy the freedom of manual mode, setting your own temperature and time for rapid, hob-top style cooking.
• Slow Cook: Gently cooks meals over a Long period for tender, flavourful results.
• Steam : Steaming of vegetables, seafood, and more, preserving nutrients and flavours effectively.
• Yoghurt : Effortless homemade yoghurt, ensuring creamy results with ease.
• Reheat : Quickly warm up leftovers and meals evenly.
• Keep Warm: Only available automatically on Slow Cook, Risotto and Reheat programs. Keep warm can be used manually on all cooking programs.
• Later meal: Type #1 extends the meal end time and is only available on Slow Cook. Type #2 is a delayed start and can only be used on Pasta and Steam modes.

How do I start a cooking function?

Turn on the appliance, use the arrow up and down to select the cooking program, adjust the Time and TEM as you prefer, press start button to launch the cooking process.

How do I change different modes on the Multicook Actifry?

Turn on the appliance, use the arrow up and down to select different cooking programs

How do I cancel a cooking function?

Press the START-STOP button or Power button at any time during cooking to cancel a cooking function.

When do the top and bottom elements operate?

For all Programs on the Left side ( Air Fry Programs):
All programs use the top heating element (air fry lid)
In particular "Crispy Meal","Steam & Crisp" and "Bread" use both top and bottom elements at different cooking Stages ( not simultaneously ).

For all Programs on the Right side ( Multicook Programs):
All programs use the bottom heating element only.

Why is the paddle not turning on the Actifry Manual Mode?

The paddle does not start turning until 10 minutes after the cooking has started.

Other

Can I use the pot on my hob?

No, the cook pot cannot be used on the hob. This unique pot is design only for use in the Tefal Multicook Actifry

Can I put the unit on my hob?

No, the unit cannot be used on a hob. Do not place your unit on the hob during use or for storage.

Can I put my cook pot in the oven?

No, the cook pot cannot be used in the oven. This unique pot is designed only for use in the Tefal Multicook Actifry